Privacy & Cookies Notice
1. Who We Are
Greenshoot Care Services Ltd (“we”, “us”, “our”) provides specialist care and rehabilitation services across Yorkshire.
Registered Office: The Raylor Centre, York, North Yorkshire, YO10 3DW
Company Number: 08536258
Email: info@greenshootscs.com
We are the data controller of personal information collected through this website.
2. What Information We Collect
We collect personal data necessary to respond to enquiries or improve our website, including:
Name, email address, and telephone number
Details provided through contact or referral forms
Technical information such as IP address, browser type, and pages visited
We do not collect sensitive (special-category) information through this website unless explicitly stated and securely submitted, for example through a protected referral form.
3. How We Use Your Information
We use your personal data to:
Respond to your enquiries and provide requested information
Maintain the security and performance of our website
Send updates or newsletters only if you have consented to receive them
We will never sell or rent your personal information.
Where necessary, we may share limited information with trusted service providers such as website hosts or email platforms who process data under contract and only on our instructions.
4. Legal Basis for Processing
We rely on one or more of the following lawful bases under the UK GDPR:
Consent – when you subscribe to updates or accept optional cookies
Legitimate interests – to respond to enquiries and maintain website security
Legal obligation – where disclosure is required by law
5. Data Retention
We retain enquiry data for up to 12 months and technical logs for up to 6 months, unless a longer period is required for regulatory or safeguarding reasons.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise any of these rights, contact info@greenshootscs.com.
If you are dissatisfied with how we handle your data, you may contact the Information Commissioner’s Office (ICO) via www.ico.org.uk.
7. Cookies
Our website uses cookies to ensure it functions correctly and to help us understand how visitors use it.
Essential cookies – required for the website to operate and cannot be disabled
Analytics cookies – help us improve our site and are set only if you consent
When you first visit our website, a cookie banner allows you to Accept, Reject, or Manage Preferences.
You can change your cookie settings at any time in your browser.
For further details, please see our Cookie Policy linked on our website.
8. Data Security
We use appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or loss.
All data is stored securely within the United Kingdom or the European Economic Area (EEA).
9. Updates to This Notice
We may update this notice periodically to reflect changes in law or practice.
The latest version will always be published on our website.
Contact Us
Greenshoot Care Services Ltd
The Raylor Centre, James Street, York, YO10 3DW
Email: info@greenshootscs.com
Website: www.greenshootscs.com
© Greenshoot Care Services Ltd 2025 | Registered in England & Wales No. 08536258